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Banking FAQ

BANKING FAQs

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Q: Are my deposit accounts at Alamosa State Bank (ASB) Federal Deposit Insurance Corporation (FDIC) insured?
A: Yes! Deposits from any person or entity are insured by the FDIC up to $250,000.00.

Q: Can I get information about my accounts by phone?
A: Yes! Account information is available by phone 24 hours a day by using our E-Z Access by dialing (719) 589 - 6999 and then enter your security code (for the first initial call you will use the last 4 digits of the primary account holder's Social Security Number).

Q: Can I do all my banking with ASB?
A: Yes! Thanks to the convenience of our E-Z Access phone line, online banking, and Automated Teller Machine (ATM), everyday banking activities can be performed on your own time. Contact us with any questions regarding any of your banking needs.

Q: Can I look at all my transactions at any time?
A: Yes! With Online Banking, you can access your account information at any time.

Q: How frequently is my information updated?
A: Your account information is updated at the end of each business day.

Q: When can I have access to use Internet Banking?
A: With Online Banking, you have access to your account at any time.

Q: How do I report a lost or stolen debit card after business hours, on a weekend or holiday?
A: You may report a lost or stolen debit card by calling 1-877-226-2351.